Organizational Health Literacy

The M-POHL network is based on an advanced understanding of health literacy as a comprehensive and relational concept. Therefore M-POHL aims not only at measuring personal health literacy of general populations but also at measuring organizational health literacy, respectively organizational health literacy responsiveness or health literacy friendliness of environments, settings or systems. By using also this kind of data, health policy can choose from or combine two different strategies to improve HL: offering learning opportunities for people to improve their personal health literacy as well as investing in developing organizations, settings and systems to become more transparent and user-friendly also for people with limited personal health literacy. A health literate organization should make it easy for all its stakeholders to access, to understand, to appraise and to apply health-related information for maintaining and improving their health.